VitalCare and data privacy
VitalCare Trading (UK) Ltd “VitalCare” and its affiliates ("we" or "us" or "our") is committed to protecting and respecting your privacy at all times in accordance with the UK GDPR and Data Protection Act 2018.
We are registered with the Information Commissioners Office (the ICO) under registration number ZB173489.
Our Data Protection Officer is:
The DPO Centre Ltd.
50 Liverpool Street
Phone: 0203 797 1289
What legal basis do we rely on for processing?
The legal basis for processing your data is based on:
We will not store, process, or transfer your data unless we have an appropriate lawful reason to do so.
If you have concerns relating to the basis for processing we are relying on, please contact the representative asking for the information, or contact us (see below), with your query.
How we use your information
We may use your information for the following purposes:
The information that we collect about you
We may collect and process the following information about you:
It may include, for example, your name, address, email address and telephone number; payment details; information about your business relationship with us; information about your professional role and background
Information that our websites and other systems collect about you:
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed although we take such steps to protect your information, no security program is fool proof and thus we cannot guarantee the absolute security of your personal or other information; any transmission is at your own risk.
Disclosure and international transfer of your information
We may disclose personal information about you, where reasonably necessary for the various purposes:
These disclosures may involve transferring your personal information overseas. If you are dealing with us within the UK or European Economic Area, you should be aware that this may include transfers to countries such as China. In those cases, where we transfer personal data to our service providers based outside the European Economic Area / UK, we will ensure that our arrangements with them are governed by the appropriate data transfer agreement, to ensure that your personal information is protected. Please contact us (see below) if you have any queries.
Retention and deletion of your information
We will delete the information that we hold about you when we no longer need it. Specific information about our record retention policies is available on request. Please contact us (see below).
You may have a right of access to the personal information that we hold about you, and to some related information, under data protection law. You can also require any inaccurate personal information to be corrected or deleted.
If you wish to exercise any of these rights, please contact us as set out below. You can also lodge a complaint about our processing of your personal information with the UK data protection supervisory authority, the Information Commissioners Office (the ICO) (www.ico.org.uk). If you are based anywhere else within the European Union (or European Economic Area) a list of supervisory authorities can be found here https://edpb.europa.eu/about-edpb/board/members_en)
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You can also contact our Data Protection Officer by email: DPO@vitalcare.co.uk
Changes to this policy
Please check back frequently to see any changes.
Revision date: 1st Sept 21